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TERMS AND CONDITIONS FOR THE ANTARCTIC PROGRAM
PROGRAM OFFERED BY VICTORY ADVENTURE EXPEDITIONS:
VISIT TO THE ISLA REY JORGE-THE ANTARCTIC PENINSULA
Terms And Conditions
Antarctica Flight Expedition
King George Island is located at the northern part of the Antarctic Peninsula. This is one of the most remote places on Earth, therefore it is hard to reach. Many problems can occur because development has not jet reached the continent, no commodities such as operating rooms or hospitals can be found and the weather is highly unpredictable. A clear sky with perfect visibility is required in order to land there safely, that is why in many cases trips need to be postponed while waiting for adequate weather conditions.
That is why having a tight time schedule to do your Antarctic program is unwise, delays of several days must be anticipated. VICTORY ADVENTURE EXPEDITIONS strongly suggests that on scheduling, you consider at least a four day window to gain some flexibility, also, an open dated air ticket be held for your journey home would be a good idea. This will provide rescheduling flexibility.
No commodities or emergency units can be found on King George Island that is why, Victory Adventure Expeditions Antartica suggests you make sure you are adequately covered for all eventualities, including medical evacuation.
Victory Adventure Expeditions`s charter flights into Antarctica take three and a half hours. They cross first the Drake Passage, and then arrive to King George Island in the Antarctic Peninsula. Satellite information is checked before departure and during the flight.
As bad weather conditions can frequently prevent local flights from departing. We have developed different programs to offer you while waiting. This programs include visits to Torres del Paine national park, over flight Cape Horn and others. Victory Adventure Expeditions takes safety most seriously even at the risk of having to call off the program at a late stage. Victory Adventure Expeditions will have the last word regarding this matter.
On board our flight, everybody is required to respect the authority
of the captain and comply with his instructions. During the field trip,
guides are delegated the same responsibility.
Cancellation and Changes to Itineraries
Each Antarctic Program signifies a lot of work on behalf of our
personnel, everything has to be well coordinated, several phone calls
have to be made, Antarctic permissions are required and other expenses
are involved in each King George Program planning, that is why Victory
Adventure Expeditions`s Refund Policy must be strictly respected. We
know how disappointing it is for travelers in the event they are forced
to cancel their trip, that is why Victory Adventure Expeditions
strongly advices that all travelers carefully read these terms and
conditions and purchase trip cancellation and interruption insurance (Traveler's Insurance) as
protection against an emergency which may force them to cancel or leave
the program while it is in progress.
1. To make a reservation you should send a deposit of 50% of the Program’s cost by wire transfer from your bank to our account.
2. Once the deposit is paid, should you wish to cancel at any time,
there is a non refundable fee of 10% of the total value of the
expedition which will be taken from the initial deposit mentioned in
the precedent article.
3. Victory Adventure Expeditions reserves the right to cancel the program for any reason whatsoever, including too few participants or logistical problems caused by any circumstances beyond our control which may make the trip inadvisable. In the event of cancellation by Victory Adventure Expeditions or their providers, all money received with the sole exemption of the non refundable fee, will be promptly refunded. If the trip is cancelled for lack of sufficient passengers, 100% of the deposit will be refunded. This refund will be the limit of Victory Adventure Expeditions`s liability and Victory Adventure Expeditions shall not be liable for any subsequent damage. Victory Adventure Expeditions is not responsible for any expends incurred by the client or client’s booking agents in preparing for the trip including airline tickets, housing, special clothes, food, visa, passport fees or other trip related expenses.
Our operations are highly dependant on weather conditions, changes
to the itinerary may occur for which Victory Adventure Expeditions
accepts no responsibility, however caused and for whatever reason.
Victory Adventure Expeditions reserves the right to reschedule the
programs without prior notification and no further obligation on our
part. Such reschedule does not constitute cancellation by Victory
Adventure Expeditions.
Travelers are advised to schedule a 4 days
window when planning their Antarctic visit in case bad weather
conditions or other situations should occur so the program has to be
postponed. If the client wants to leave before, Victory Adventure Expeditions
will consider this as a client’s cancellation therefore, and no refund is applicable.
If Victory Adventure Expeditions cancels the voyage because of a lack of the minimum number of passengers, 100% of the booking fee will be returned.
Should a client be unable to accept any changes or modifications to the travel schedule and /or itinerary and decides to cancel, the following penalties will apply:
• Cancellations before 30 days prior to departure (both days included), 25% will be fully retained.
• Cancellation from day 29 though 8 days before departure (both days included), 50% of the total value will be retained.
• Cancellation one week or less before departure, 100% of the total cost will be retained.
• When asking for the reservation, 50% of the program cost has to be paid.
• Reservations will be confirmed once this initial deposit has been made.
• 90 days prior to departure, 100% of the program has to be paid.
• If payments are not received by the dates specified in the “Payment
schedule”, Victory Adventure Expeditions reserves the right to cancel
your booking and withhold return of all payments received, unless a
change in your payment schedule has been agreed by Victory Adventure
Expeditions.
• If the program is canceled by Victory Adventure Expeditions because of weather conditions in Antarctica not permitting a safe landing, full payment will be reimbursed except for the non
refundable fee.
• Victory Adventure Expeditions considers a flight canceled because of
bad weather conditions once 4 full days have passed since the date of
the original schedule.
• Our Company states clearly that flights are done under the rules and
regulations issued by the Dirección de Aeronáutica Civil de Chile,
which strictly compiled with USA`s FAA high standards.
Note: You will need to be in Punta Arenas the night before the voyage and be able to stay for a total of 5 nights in case of one day expeditions and 6 nights in case of 2 day expeditions. This is to insure you get to Antarctica in case that inclement weather there prevents landing on the scheduled day.
Our Guides and aircraft pilots are the leaders during the programs. Your signature signifies your acceptance of the leaders authority to make decisions affecting the group or individuals. The leader may require an individual to leave the group if he/she believes the person’s health is at risk if an illegal act is committed, or their behavior becomes detrimental to the safety, enjoyment or well being of the group. Should such a thing would happen, this person would not be entitled to any refund whatsoever.
Please understand that there are known and unknown hazards involved in Antarctic trips, which you must accept voluntarily and at your own risk. Victory Adventure Expeditions will not be responsible for any illness, injury or death sustained during the program. That is why Victory Adventure Expeditions strongly encourages you to check with your insurance agent to make sure you are adequately covered for all eventualities, including medical evacuation.
Our staff, crew and representatives, other than official Managers of Victory Adventure Expeditions are not entitled to promise refunds and Victory Adventure Expeditions will not be bound to such oral promises.
Substantial changes in the price of fuel, services and labor might increase the cost of the program, Victory Adventure Expeditions reserves the rights to revise its prices.
This agreement and any dispute here under shall be governed in accordance with the laws of Chile.
Upon advisement of a deposit, or any part of full payment for a reservation of any of Victory Adventure Expeditions`s programs, theundersigned acknowledges and confirms that he/she, having read and understood these terms and conditions in their entirety agrees:
To be bound by all of the terms hereof confirms that these terms and conditions will be binding on his/hers heirs next of kin executors administrators and successors.
And that this is the entire understanding between myself and Victory Adventure Expeditions and can not be modified or changed any way by any statements or representations by myself or by Victory Adventure Expeditions.
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